At Bundle'Appetit, customer satisfaction is important to us. Due to the nature of our products and for hygiene and safety reasons, all returns must meet the requirements below.
Returns
We accept returns within 14 days of delivery on eligible items.
To qualify for a return:
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The wig must be unworn, unused, and unaltered.
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Lace must remain uncut.
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Hair must not be washed, colored, styled, or chemically processed.
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The item must be returned in its original packaging.
Items that do not meet these requirements may be refused.
Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
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Worn wigs
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Customized wigs
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Cut lace units
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Washed or altered hair
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Clearance or final sale items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Email: Bundleboutique123@gmail.com
Please include:
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Your order number
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Photos of the item
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A description of the issue
Refunds
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Contact Us
If you have questions regarding your order or return, please contact us:
📞 (470) 699-8334
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed